FAQ


Frequently Asked Questions

How can I place an order? +

If you'd like to order pants or jackets with minor modifications (pleat type, waist, closure, pockets, etc.) compared to what's offered on the website, please proceed with the purchase and include your requests and measurements as a note at checkout.

If you're unsure about the fabric or style, or want something unique, email us at info@mrtrousers.it or contact us via chat.

How long does an order take? +

8-10 business days from the time we confirm your order for trousers.

3/4 working weeks from the time we confirm your order for jackets.

How long does shipping take and what does it cost? +
Destination Carrier Delivery Time Cost
🇮🇹 Italy GLS 2-3 days €14
🇪🇺 Europe / UK DHL / UPS Standard 3-5 days €24
🌍 Rest of the world DHL / UPS Standard 5-7 days €35
What if a style or fabric is not on the website? +

We can check if the fabric is available from our supplier. Please email us with a fabric code or a photographic sample of the desired fabric at info@mrtrousers.it.

Who pays for return shipping? +

Return shipping costs are borne by the buyer.

What if my trousers don't fit? +

Simple — just return them and we will alter them to fully satisfy the customer.