FAQ

Frequently asked questions

How do I  place an order?

If you would like to order trousers with minor adjustments (pleat type, waisband type, closure type, pockets etc) compared to what is offered on the site then please proceed with the purchase and place your requests and measurements as a note on check out.

* Once the order is confirmed, it will take up to 14 days for made-to-measure and 15 days for personalised colours + made-to-measure.

If you are not sure about the fabric or style or you would like something unique, then please send us an email at mrtrousers22@gmail.com.

You can also contact us via Whatsapp on +39 329 306 2185

 

How long does the shipment take and how much is shipping?

Italy

GLS ( 2-3 Days) - €10

Europe/ UK

DHL/UPS Standard (3-5 Days) - €20

Rest of the world

DHL/UPS Standard (5-7 Days) - €35

 

How much is shipping?

Shipping can cost between €12-20 and is dependent on the country.
 

How long does an order take?

8/10 working days from the time we confirm your order.
 

What if a style or fabric is not on the site?

We can see if the fabric is available at our supplier if you are able to provide us with a fabric code or photo sample of the fabric.
 

Who pays for returns?

The buyer pays for returns.

What if my trousers do not fit?

Simple, just return them and we will modify them to completely satisfy the customer